How to get in touch
We continue to develop our communication systems to help keep you fully informed.
Please ensure all contact details for students are up to date at all times - contact the main school office with changes.
Please be aware that staff can not always respond to queries instantly. We will try to ensure all communication is swiftly dealt with.
The new Class Charts app will be used extensively to try to combine much of what we communicate. Parents/carers should have received separate specific information about how to download and use the app. https://www.classcharts.com/
School name: Tupton Hall School
Postal Address: Tupton Hall School, Station New Rd, Old Tupton, Chesterfield S42 6LG
Parent Feedback
We gather organised feedback from parents/carers at various points in the school calendar, including parents' evenings and progress review days.
Please find the latest survey results below.
We are happy to receive feedback at any time. Please get in touch via the appropriate channel.
Home to School Communication
These are the methods parents / carers should use to get in touch with school:
| Detail | Type of Communication | Information |
|---|---|---|
| Reporting a positive COVID-19 case |
During school hours call the school office Out of hours: send an email detailing the student's name, year group and form, plus a contact phone number |
01246 863127 |
| Reporting absence |
Text school detailing the reason Phone school office number if absolutely necessary |
07860055921 (text only number) |
| Whole school concern or serious concern | A member of the Senior Leadership Team: Headteacher, Senior Assistant Headteachers, Assistant Headteachers, Business Manager | Telephone or email - see contact details in the Staff tab on this page |
| Pastoral concern |
|
As above |
| Faculty or subject concern | Heads of Faculty | As above |
| Data, assessment or progress concern | Senior Assistant Headteacher | As above |
| Information on your child | For password or other related queries speak to Mr Adams - IT Systems Manager | Email a.adams@tuptonhall.org.uk |
| General non-urgent enquiries | enquiries@tuptonhall.org.uk | Telephone or email - see contact details in the Staff tab on this page |
| SEND / Inclusion | Mrs S Burton - SENDCO & Deputy Leader of Inclusion | Telephone or email - see contact details in the Staff tab on this page |
| Safeguarding issues | Mrs Webb - Senior Assistant Headteacher (Inclusion) | Telephone or email - see contact details or email: safeguarding@tuptonhall.org.uk |
|
Please only use email to contact staff who are identified by a hyperlink in the ‘Staff List’ under the Staff tab on the school website. |
Please allow 5 working days for staff to respond. |
School to Home Communication
These are the methods we use to keep in touch with parents / carers:
| Detail | Type of Communication | Information |
|---|---|---|
| Progress and attainment |
|
Forgotten your login or need IT help? Email Mr Adams - IT Systems Manager |
| Praise |
|
House points used by all teachers to reward students Other forms of praise used in different ways by different subject teachers |
| Face to face | Three calendared parents and staff meetings throughout the year | Focus and agenda items to be published prior to each event |
| Behaviour |
Serious incidents by telephone ALL incidents on Class Charts |
|
| Policies, copies of letters home & key dates |
|
Twitter and Facebook inform of major updates to the content on our website Policies, information and letters home published on website |
| Important information or changes to information |
|
Emergency notices like snow closure days - on school website / social media, broadcast on local radio and Derbyshire County Council website |
| Health issues | Phone |